Campaign Collaboration (Marketing × Tech)
Campaigns are the moments that move the business. This page is the short version of how the Marketing and Tech teams work together so those moments land on time, in the right markets, and without anything breaking on a live store.
Marketing owns the strategy, the offers, and the creative. Tech builds and protects the launch. The earlier the two teams plan together, the smoother — and calmer — every launch gets.
- Every campaign lives on the Campaign Calendar — one tab per brand, one row per campaign.
- Marketing shares the details with Tech about 30 days ahead, and Tech makes the launch flawless and on time.
- Details landing later than that? Add a one-line delay reason in the row.
That's it — everything below is just the why and the how.
Why it helps
- Launches fire exactly on time — to the right country, at the right UTC minute.
- No last-minute fire drills or broken discount codes during the biggest revenue moments.
- Proven promos move fast — campaigns run before don't need the full runway.
- More time for creative, less time chasing fixes.
- Marketing stays in control of the campaign; Tech makes sure it works.
One place for everything
The Campaign Calendar (Google Sheet) is the single source of truth — not Slack threads, not DMs, not memory.
- Two tabs, one per brand:
Halio SonicandCoBa's Daughter. - One row = one campaign. That row is the brief.
- The sheet's
Instructionstab has the step-by-step and every dropdown explained, so this page can stay short.
Adding a campaign's name + dates to its brand tab is enough to put it on Tech's radar — the rest can follow as it firms up. The calendar always keeps a rolling 6-month view of what's coming.
How a campaign flows
- Plan — Marketing adds the campaign name + window to the brand tab (anytime it's on the roadmap).
- Brief — Marketing fills in the row about 30 days before start and links the assets.
- Hand off — Marketing posts in
#tech-requestswith a link to the row. - Build & QA — Tech confirms it, builds it exactly as briefed, tests it, and schedules it in UTC.
- Launch & watch — it goes live on time; Tech monitors; Marketing tracks the results.
Timing: the earlier, the smoother
Lead time is the single biggest thing that makes a launch calm instead of chaotic — measured from the campaign start date:
| Lead time before start | What it enables | What's needed |
|---|---|---|
| 30+ days (standard) | Full review, QA, and a rollback plan — a relaxed, flawless launch | Just the completed row |
| 15–30 days | Still smooth — for a proven promo run before with no past complaints or disagreements | A one-line delay reason in the row |
| Under 15 days | Possible, but risky — too little time raises the odds of an inconsistency on a live store | A quick Tech Lead OK + a delay reason |
If details are completed or changed inside 30 days of start, add a one-line Delay notification reason in the row. It isn't a penalty — it signals Tech to fast-track and flags where to be extra careful.
A short timeline doesn't mean "no" — it means flagging the campaign early so both teams can protect the launch together. When in doubt, add it to the calendar and ping Tech to find the safest path.
Who commits to what
Marketing keeps a rolling 6-month view, briefs about 30 days out, gives all go-live/end times in UTC.
Tech reviews, builds as briefed, QAs it, schedules it, stands by at launch, and keeps a rollback ready.
When is it really "go"?
A campaign is safe to count on once Tech marks it Confirmed — Tech's commitment to build it as briefed. Scheduled means it's built, QA'd, and armed for the UTC go-live. Before that, treat it as in progress.
Want the deeper detail? (statuses, columns, promo types, full policy)
It all lives in the Campaign Calendar's reference tabs, so it stays one click away instead of cluttering this page:
Instructions— how to fill a row, step by stepPromo Types— every promo option in the dropdown, explainedStatus Definitions— what each status means and who sets itLead-time Policy— the timing tiers in full
Campaign assets (copy + creative) go in the shared Google Drive.
Adding a campaign's name and dates to its brand tab takes two minutes — and saves a fire drill later.